JackpotMobile Terms and Conditions

Welcome to JackpotMobile Casino. These Terms and Conditions govern your use of our website, our mobile app, and all games and services we offer at https://www.JackpotMobile Casino.co.uk/. By registering an account with us, you confirm that you have read, understood, and agree to be bound by these terms in full. If you do not agree with any part of these terms, we ask that you refrain from using our services.

Who We Are and Our License

Jackpot Mobile is operated by Grace Media (Gibraltar) Limited, a company registered in Gibraltar under company number 120628, with its registered office at Sovereign Place, 117 Main Street, Gibraltar GX11 1AA. Our casino is also associated with Grace Media Limited, registered in the United Kingdom at 61 Mosley Street, Manchester M2 3HZ. We hold a remote gambling operating licence issued by the UK Gambling Commission under licence number 57869, and we are also licensed by the Gibraltar Gambling Commission under RGL No.125. Our gambling software operates under UK Gambling Commission licence 57869 and Gibraltar Gambling Commission RGL No.118, and we are further authorised under licence 56784 by the Gibraltar Regulatory Authority. Every game available at JackpotMobile is independently tested and certified by NMI to ensure fairness and randomness.

Eligibility to Play

To create an account with us, you must be at least 18 years old and legally permitted to gamble in your jurisdiction. We offer our services primarily to residents of the United Kingdom under our Great Britain licence, and to players in additional permitted jurisdictions under our Gibraltar licence. Canadian players can join us and fund their accounts using Interac. When you register at Jackpot Mobile, you must provide accurate, current, and complete information, and you agree to keep this information updated. We reserve the right to verify your identity, age, and location at any point, and we may suspend your account until verification is complete.

Jackpot Mobile Login and Account Security

You are responsible for keeping your jackpot mobile login credentials confidential. If you suspect unauthorised access to your account, you must notify us immediately using our customer support channels. We will not be liable for losses arising from unauthorised use of your jackpotmobile casino login unless caused by our negligence. Only one account per person, household, and IP address is permitted; duplicate accounts may be closed, and associated funds may be forfeited.

Restricted Territories and Location Requirements

Access to JackpotMobile Casino is restricted to permitted jurisdictions only. We do not knowingly accept registrations or wagers from locations outside our licensed territories. The use of VPN software is only permitted when you are genuinely located within Great Britain, or within a jurisdiction permitted under our Gibraltar licence. If we determine that you have accessed our services from a restricted location, we reserve the right to void any winnings above a zero net deposit position, meaning we will return your original deposits but withhold any winnings generated.

Deposits and Withdrawals

All accounts at Jackpot Mobile operate in GBP. Our minimum deposit is £5 or £10 depending on your chosen payment method, and we accept Visa debit, Mastercard debit, Google Pay, PayPal, Trustly (Pay by Bank), MuchBetter, AstroPay for non-UK customers, standard bank transfer for non-UK customers, and Interac for our Canadian players. We do not accept prepaid cards, credit cards, company cards, cryptocurrency, or third-party payment methods under any circumstances.

When you request a jackpotmobile withdrawal, our minimum payout is £10, though smaller amounts may be arranged via live chat request only; no minimum applies when you are closing your account entirely. Withdrawals are generally returned to the same method you used to deposit, wherever this is possible. Individual withdrawal amounts must fall between £10 and £10,000; larger sums must be requested in increments of £10,000 or less. Weekly and daily limits also apply depending on your payment provider, and we ask you to review the specific limits published on our site for your chosen method.

Once you submit a withdrawal request, we may take up to 48 hours to review and process it, particularly for your first cashout or where different methods were used for depositing and withdrawing. After processing, funds are typically paid out within one to five working days, depending on your payment provider.

Bonuses and Promotions

We offer a variety of promotions to our players, including jackpotmobile no deposit bonus opportunities alongside deposit-based welcome offers. Our headline welcome bonus is available to selected first-time depositors: deposit £10 and wager £10 cash on slots to receive 20 Free Spins on Gates of Olympus. To qualify, you must select this promotion from the deposit drop-down menu, and only cash stakes placed on slot games count toward the wagering requirement. This jackpot mobile casino bonus is limited to one claim per customer, spins are credited within 7 days of qualifying, remain valid for 7 days once issued, and must be claimed from the Promotions section of My Account. Each spin carries a value of £0.20, and the maximum redemption from this offer is capped at £50. Only one bonus or set of free spins may be active on your account at any given time.

For sports betting, new customers can take advantage of our Bet £20 Get £20 in Free Bets offer, requiring a minimum £20 cash bet at odds of 2.00 or greater; Build-A-Bet and Bet Builder wagers do not count toward qualification. The maximum reward is one £10 In-Play Free Bet at minimum odds of 2.0 and one £10 Bet Builder Free Bet at minimum odds of 3.0, both expiring 7 days after being credited.

We also run additional promotions from time to time, including our Bankroll Builder, Booster Bonus offering 25% up to £100, Winning Wednesday, Free Spin Frenzy, Leaderboard challenges, Drops & Wins, and our Monthly Wheel. Any jackpotmobile promo code or jackpot mobile bonus code advertised through our marketing channels must be entered exactly as provided and before making a qualifying deposit. We reserve the right to amend, withdraw, or cancel any promotion, and full terms for each offer are published within our Promotions section.

Games We Offer

At JackpotMobile, we provide access to more than 1,000 games from leading providers including NEKTAN, NextGen, NetEnt, Playtech, Microgaming, and Pragmatic Play. Our jackpotmobile slots library includes popular titles such as Wish Upon A Jackpot, King Kong Cash, Cash Stax, Gorilla Go Wild, Miss Midas, Candy Swap, Sweet Bonanza, Fluffy Favourites, Rainbow Cash Pots, Starburst, and Rainbow Jackpots, among many others. Slot stakes range from as little as 10p up to £500 per spin. Beyond slots, we offer jackpotmobile live casino games powered by Evolution and Playtech, including Blackjack Live, Infinite Blackjack, Blackjack White and Blackjack Silver, alongside Instant Roulette Live, Lightning Roulette, AutoRoulette, baccarat, poker, game shows, bingo across 30, 75, 80 and 90-ball variants, scratch cards, and progressive jackpot games. We also provide sports betting for eligible customers.

You can enjoy our full games library on desktop, through our mobile-optimised site, or via our dedicated jackpotmobile app and jackpot mobile casino app available for iOS and Android devices. Whether you access us through our dream jackpot mobile app or from a browser, your account, balance, and game history remain fully synchronised.

Our Loyalty Programme

We offer a VIP club that is open to all players by invitation, earned through regular play with us. VIP members receive exclusive bonuses, monthly cashback, entry into prize draws, priority customer support, and access to a personal account manager. If you hold VIP status at another operator, we may consider transferring an equivalent status to your Jackpot Mobile account upon request.

Responsible Gambling

We are committed to promoting responsible gambling among all our players. We provide tools including deposit limits, loss limits, session reminders, time-outs, and self-exclusion options. If you feel your gambling is becoming a problem, we encourage you to contact organisations such as GamCare or GambleAware, and to reach out to our support team so we can help put appropriate protections in place on your Jackpot Mobile account.

Account Closure and Our Right to Terminate

You may close your account with us at any time by contacting customer support; no minimum withdrawal applies when closing your account. We reserve the right to suspend or terminate your account if we suspect fraud, breach of these terms, multiple account creation, or any activity that could bring our jackpot mobile casino services or reputation into disrepute. Where we terminate an account for breach of these terms, we reserve the right to withhold winnings derived from the breach.

Changes to These Terms

We may update these Terms and Conditions periodically to reflect regulatory changes, new features, or operational requirements. We recommend that you check this page regularly. Continued use of your jackpotmobile casino account following any update constitutes your acceptance of the revised terms.

Contact Us

If you have any questions regarding these Terms and Conditions, your jackpotmobile deposit, a jackpotmobile withdrawal, or any aspect of your account, our customer support team is available via live chat and telephone from 08:00 to 00:00 GMT/BST, with email queries answered within 24 hours. You can reach us at customersupport@thegracemedia.com or by telephone on 020 3478 1906. We are always happy to help make your experience with us as smooth as possible.